Exbaji Privacy Policy

1. Introduction & Applicability

Welcome to Exbaji. This Privacy Policy (Privacy Policy) describes how we handle your information when you use our website exbaji.onl visit, open an account, or use any service — Exbaji collects certain personal information, why it's collected, and how it's kept secure.

This Privacy Policy is part of our Terms and Conditions. Accessing the site or using our services means you consent to this policy. Whenever we make significant changes to the policy, a notice is published on the site and the update date is mentioned at the top.

2. What Information We Collect

Exbaji collects user information responsibly and only to the extent necessary. Generally, we collect the following types of information:

• Identity information: Full name, date of birth, national ID number (for KYC verification).
• Contact information: Email address and mobile number.
• Account information: Username, password (encrypted), login history.
• Financial information: Records of deposits and withdrawals; mobile banking or e-wallet numbers (complete information is never stored).
• Device & technical information: IP address, browser type, operating system, cookie data.
• Activity information: Which pages you visited, how long you stayed, which games you played, betting history.

Information you provide directly through forms or customer support is collected, along with technical information that is gathered automatically. Exbaji refrains from requesting unnecessary or excessive information.

3. How Information Is Used

Exbaji uses your information for the following specific purposes:

• To create, verify, and manage accounts.
• To complete deposit, withdrawal, and transfer processes.
• To meet legal obligations — such as age verification and fraud prevention (AML).
• To provide customer support and resolve complaints.
• To customize promotional offers and bonuses according to your preferences.
• To conduct statistical analysis for site security and technical improvements.
• To detect unusual behavior as part of our Responsible Gaming Program.

4. Sharing with Third Parties

Exbaji may share limited information with third parties under specific circumstances. However, this is always controlled and under secure contractual agreements:

• Payment processors: Only the minimum information necessary to complete transactions is shared.
• KYC / Identity verification services: To confirm identity for legal purposes.
• Game software providers: Gameplay data may be required for game operation.
• Regulatory bodies & law enforcement: In response to legal orders or lawful requests.

There are contractual privacy obligations with third parties. They cannot use or further share your information without Exbaji's permission.

5. Cookies & Tracking

Exbaji uses cookies and similar tracking technologies on the website. There are three main types:

• Essential cookies: Essential for maintaining login sessions and security.
• Performance cookies: Collects analytics data to understand which pages are most used on the site.
• Functional cookies: To remember your language preference, theme, or game settings.

You have the right to disable cookies from your browser settings. However, keep in mind that if you disable essential cookies, some core features of the site may not work.

6. Data Protection Measures

Exbaji protects your information with the highest priority. Our security measures include:

• SSL/TLS encryption: All data transmission is secured with 256-bit encryption.
• Password hashing: Passwords are stored using the bcrypt algorithm.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & intrusion detection: 24/7 system monitoring.
• Regular Security Audits: Penetration testing by third-party expert teams.
• Data center: Servers operate in ISO 27001 certified data centers.

In the event of a security breach, Exbaji will notify affected users within 72 hours.

7. Your Rights

As a user of Exbaji, you have several rights over your own information:

• Right of access: The right to know what information about you is stored.
• Right to correction: You may request correction of incorrect or incomplete information.
• Right to deletion: You may request deletion of your data in certain circumstances (except where legal obligations apply).
• Right to restrict processing: You can restrict the use of your information for specific purposes.
• Right to portability: The right to receive your data in a structured format.
• Right to object: The right to opt out of marketing communications.

To exercise these rights, contact our support team. We typically respond within 30 business days.

8. Protection of Minors

Exbaji strictly does not provide services to anyone under 18 years of age. Age verification is mandatory during account registration, and proof of age documentation is required in the KYC process. If it is discovered that a minor has created an account, it is immediately closed and the associated information is deleted.

A request to parents — if you suspect your child has an account, please contact us.

9. Contact Us

For any privacy-related questions, complaints, or requests, you can contact us:

• Email: [email protected]
• Live Chat: Via the chat button in the bottom right corner of the site.
• Support page: View FAQ page