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Frequently Asked Questions

Exbaji FAQ — All Your Questions Answered

Find everything you need to know about registration, login, deposits, bonuses, and games in our complete FAQ guide.

About Exbaji FAQ

Welcome to the Exbaji FAQ page. This is your complete help center where you'll find detailed answers about the Exbaji platform, registration process, login issues, deposit and withdrawal methods, bonus terms, game categories, and much more. We know that using a gaming platform raises many questions — that's why Exbaji created this FAQ page so you can quickly and easily find all the information you need.

The Exbaji FAQ page is organized into multiple sections including Account Management, Payment Questions, Bonuses & Promotions, Games & Betting, Security & Licensing, and Technical Support. Each section contains common questions with clear answers provided in Bengali.

If you can't find the answer to your question on this FAQ page, reach out to Exbaji's 24/7 live chat support team. Our agents are always on hand to resolve any issue quickly.

Tip: Select a topic from the categories below, or scroll down to browse all frequently asked questions.

FAQ Sections

Select the topic of your question

Account

Registration & Login

Payments

Deposits & Withdrawals

Bonuses

Offers & Promotions

Games

Casino & Betting

Security

Security & Licensing

Technology

App & Technology

Account — Registration & Login

Below are answers to the most common questions about creating and logging into an Exbaji account.

Registering with Exbaji is simple. Go to the registration page, fill in your mobile number or email, password, and other required information. Registration takes just 3-5 minutes. After registration, you'll receive an OTP on your mobile — use it to verify your account.

Yes, you must be at least 18 years old to create an account on Exbaji. Registration by minors is strictly prohibited. Exbaji follows an age verification process to ensure responsible gaming.

No, each person may only operate one Exbaji account. Creating multiple accounts may result in permanent suspension of all associated accounts and forfeiture of any balances.

On the login page, click the "Forgot Password" link. Enter your registered mobile number or email address and a reset code will be sent to you. Use that code to create a new password. The whole process takes just 2–3 minutes.

KYC verification ensures your account security and prevents money laundering. For withdrawals, you'll typically need to submit a copy of your national ID or passport. Once verified, your transaction limits will be increased.

Payments — Deposits & Withdrawals

Learn more about deposits and withdrawals on Exbaji.

Log in to your account and go to the "Deposit" section. Choose your preferred payment method (mobile banking, bank transfer, or e-wallet). Enter the amount and follow the instructions to complete payment. Your deposit is usually added to your account instantly.

The minimum deposit amount on Exbaji varies by payment method. Mobile banking typically starts from 500 BDT. You'll see the specific limit once you choose your preferred payment method.

Mobile banking withdrawals are typically processed within 1–24 hours. Bank transfers may take 1–3 business days. Completing KYC verification helps speed up the process.

Exbaji typically doesn't charge a fee on deposits. For withdrawals, a small processing fee may apply depending on your payment method and amount. You'll see the exact fee before confirming your transaction.

If your deposit takes more than 1 hour, contact Exbaji support with proof of payment (screenshot or transaction ID). Our 24/7 support will resolve the issue quickly.

Bonuses & Promotions

Answers to common questions about Exbaji's bonuses and offers.

Exbaji offers attractive welcome bonuses for new members. You can receive bonus credits, free bets, and special spins on your first deposit. The bonus amount and terms may change, so visit the Promotions page for the latest offers.

Wagering requirement means you must bet a specific amount before withdrawing bonus funds. For example, if you have a 10x wagering requirement and receive 1000 BDT bonus, you'll need to bet at least 10,000 BDT before withdrawal.

With Exbaji Cashback Bonus, a portion of your total losses over a specific period (usually weekly) is credited back to you. The cashback rate depends on your VIP level and activity. It's automatically added to your account.

Share your referral link or code with friends. When they register using your link and make their first deposit, you'll receive a referral bonus. The referral bonus amount is determined according to Exbaji's promotion policy.

Games & Betting

Answers to all questions about Exbaji's game categories and betting.

On Exbaji, you'll find Live Casino (Live Roulette, Blackjack, Baccarat, Poker), Slots, Sports Betting (cricket, football, tennis, badminton), Bingo, and many more games. Visit the Game Lobby to see the complete list.

Live Casino lets you play in real time with actual dealers via live video streaming. Regular casino games are powered by a computer algorithm (RNG). Live Casino delivers a more immersive and exciting experience.

With Exbaji Sports Betting, you can bet on cricket, football, tennis, badminton, basketball, kabaddi, hockey, and many more sports. All major international and domestic tournaments and leagues are covered.

In-play or live betting means placing bets in real-time while a match is ongoing. In the Exbaji Live Betting section, you can see updated odds for live matches and place bets instantly. It's far more thrilling than regular betting.

In Exbaji Bingo, you're given a number card. As numbers are drawn randomly, match them to your card. Call "Bingo" when you complete a specific pattern and win prizes. To learn the full rules, Bingo Page here.

Security & Licensing

Answers to questions about Exbaji's security measures and licensing.

Yes, Exbaji is a licensed and regulated gaming platform. All transactions and personal data are protected using SSL encryption technology. International-standard security measures and regular third-party audits ensure that Exbaji is fully trustworthy.

Exbaji follows strict privacy policies. Your personal information is never sold or shared with third parties. All data is kept secure on encrypted servers. To learn more, visit our Privacy Policy Read.

2FA or two-factor authentication adds an extra layer of security to your Exbaji account. During login, you'll need to enter a password along with an OTP sent to your mobile. You can enable 2FA from Account Settings. We strongly recommend keeping it turned on.

If you notice unauthorized activity on your account, change your password immediately and inform Exbaji support. You can request a temporary account lock if needed. Our security team will take swift action.

Technology & App

Answers to questions about Exbaji app and technical issues.

The official Exbaji mobile app can be downloaded from our App Page can be downloaded. Apps are available for both Android and iOS. Always use the official source and avoid downloading from third-party sites.

On Android devices, enable the "Install from Unknown Sources" option (Settings → Security → Unknown Sources). iOS users should add Developer Trust from Settings. If you still face issues, contact Exbaji support.

Yes, even without the app you can access all services by visiting exbaji.onl on a mobile browser (Chrome, Safari, or Firefox). For the best experience, however, we recommend using the official mobile app.

Start by checking your internet connection. Clear your browser cache and cookies, then try again. If you're using a VPN or proxy, disable it. If the problem persists, contact the Exbaji support team — they'll get it sorted out quickly.
Tips: Always use the latest version of the Exbaji app — updates bring performance improvements and bug fixes.

Quick Links

24/7 Support

If you don't find the answer in the FAQ, our support team is always ready to help.

Responsible Gaming

Enjoy gaming, but within limits. Exbaji supports responsible gaming.

  • Set a Budget
  • Stick to Your Time Limits
  • Don't Chase Your Losses
Learn More
18+

For Adults Only

Gaming is strictly prohibited for minors.

Why choose Exbaji?

Quick overview of Exbaji's special features

Completely Secure

Your information and funds are protected by SSL encryption and international-standard security technology.

Instant Deposits

Deposit instantly via mobile banking or bank transfer and jump straight into the games.

24/7 Support

Our live chat support team is available around the clock, every day, for whatever you need.

Attractive Bonuses

Enjoy regular promotions including a welcome bonus, cashback, referral rewards, and daily offers.

Mobile Friendly

Play seamlessly on mobile browsers and with Android & iOS apps — on any device.

Massive Game Collection

Live Casino, slots, Sports Betting, bingo, and hundreds more games — all on one platform.

Join Exbaji Today

Thousands of members play and win on Exbaji every day. Join them and claim your welcome bonus.

Register Now Log In
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